Orders & Returns
2.1 The Company reserves the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory requirements, or where the goods are to be supplied to the Company’s specification which do not materially affect their quality or performance.
2.2 Orders for stock stationery products may be cancelled at any time prior to the despatch of the goods. Orders for other stationery products may only be cancelled with the written agreement of the Company.
2.3 No goods can be accepted for return without prior agreement and must be in original packaging and not defaced or damaged in any way. No goods will be accepted for return after 14 days from the date of delivery. No credit can be issued unless these conditions are met.
2.4 Any non-returnable goods, sold by the Company will only be accepted as a return either at the Company’s absolute discretion or where the goods are found to be defective at the date of delivery.
2.5 For Health & Safety reasons, no consumable food products may be accepted for return.